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Contact Centers

Contact Centers

TOD is constantly looking for centers to place high quality telemarketing and business process programs. We provide the centers in our network with both hourly and performance based programs designed for success!

Contact Center Benefits

  • Direct & indirect contacts with prequalified clients/providers
  • Significant UPFRONT CASH on performance-based programs, or rapid payments cycles
  • The highest hourly or performance payouts
  • LEC billed, direct billed, credit card, or ACH capabilities
  • Outbound & inbound programs
  • Professional project management & customer service resources

B2B Programs

  • CLEC
  • ILEC
  • Long distance
  • Voice mail
  • Energy
  • Website hosting
  • Medical benefits
  • Surveys
  • Small business benefits
  • Lead generation
  • Market research
  • Online directory sales


B2C Programs

  • CLEC
  • VOIP
  • Long distance
  • Travel
  • Energy
  • Political/polling
  • Market research
  • Surveys
  • Small business benefits
  • Lead generation
  • Appointment settings
  • Online directory sales
  • Timeshares


  • Outbound telemarketing/Outsourcing

    We assist clients in finding the most appropriate call center for their outbound telemarketing initiatives. Globally, the outsourcing market has surpassed $120 billion annually. Analysts are predicting annual growth of more than 10 percent. We can tailor a solution for our clients to achieve significant cost reduction while not compromising on quality.

Inbound & Outbound

The key to successful inbound and outbound telemarketing relies soley on the process, the people involved and the technology used. TOD has the key to your success. we can deliver actionable data that drives your sales, marketing and customer development to new levels!

Inbound Telemarketing

Our combined 75 Years of experience uniquely qualifies us to match our clients with contact centers to ensure success. This is what distinguishes us from the rest.





Inbound/Outbound B2C Telemarketing

We offer you programs that generate revenue and improve services through:

  • Telesales (New Customer Acquisition, Subscription renewals, Up-sell and Cross-sell)
  • Order taking
  • Customer profiling
  • Dealer recruitment
  • New product launch
  • Lead generation/lead processing
  • Appointment scheduling

Our Comprehensive inbound contact center services include:

  • Inbound appointment scheduling
  • Customer service
  • Telephone answering services
  • Helpdesk support
  • Dealer locate and referral services

B2B & B2C Programs

TOD taps new business opportunities for our clients and manages existing customer relationships. TOD actively participates in client growth by acting as an extension of their clients’ marketing and sales department by specializing in telemarketing services. This proven strategy is what sets TOD apart from the rest. Our team of experts delivers inbound and outbound telemarketing results that exceed expectations.

B2B Telemarketing Services

Our B2B telemarketing programs are successful because we recruit highly motivated individuals. TOD provides in-depth training and monitors performance and quality.



B2C Telemarketing Services

  • Our Seasoned professionals establish and build consumer trust, identify needs and respond with targeted offers
  • Programs are monitored to identify shift in market trends and suitable changes are made to ensure consistent quality and results
  • We can offer innovative strategies for your current operation
  • TOD is prepared for the challenge of B2C telemarketing services



TOD can provide outbound/outsourcing solutions for your business through:

  • Inbound appointment scheduling
  • Customer service
  • Data entry/database updating
  • Market research
  • Political/polling
  • Finance and accounting
  • CRM
  • Administration
  • Human resources
  • Information technology
  • Graphic arts/web design
  • Software design & development
  • Lead generation
  • Third-party verification
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